It takes time and effort to manage a second property, especially when your main residence and network can be a long way away. The need for a trusted, reliable and professional local property management company is essential. Your selected partner should have great local knowledge, a strong network of professional services, trusted local staff and a strong reporting procedure. This will allow all your houses to run like a well oiled machine and allow you complete peace of mind that your house is in great hands.
At Retreats & Hideaways, we specialise in the management of exclusive, high-end properties across the breathtaking Lake District. Our dedication to exceptional standards, meticulous attention to detail, and deep-rooted property expertise set us apart. Working with our trusted local partners, we handle every aspect of luxury property management—so you don’t have to.
Our team is passionate about the Lake District and the stunning homes we are privileged to care for. Beyond managing second homes, we curate a boutique collection of unique holiday retreats, ensuring each guest enjoys a truly exceptional experience. With an unrivalled understanding of luxury accommodations, we craft seamless stays in homes that inspire relaxation, comfort, and adventure.
We know your second home is more than just a property—it’s your sanctuary. Our promise is to provide complete peace of mind, ensuring your home is impeccably maintained, secure, and ready for your arrival. Whether your property is unoccupied or preparing for guests, we take care of every detail so you can simply enjoy your retreat without the stress of upkeep.
Our dedicated team conducts bi-weekly visits to ensure your home remains secure, pristine, and in perfect working order. From routine maintenance checks to heating and garden care, we ensure everything runs smoothly. Depending on your chosen package, we can also elevate your home into a five-star holiday escape, complete with a welcome hamper to set the tone for a luxurious stay.
We have built a strong network of the finest local tradespeople and service providers, ensuring top-tier support whenever needed. Whether it’s a skilled gardener, expert plumber, private chef, or even emergency wasp nest removal, we have it covered. Our long-standing relationships guarantee quality services at competitive rates, giving you the best care for your home.
With extensive experience in managing a portfolio of luxury holiday properties, we specialise in every aspect of property care, including security, maintenance, cleaning, gardening, and emergency services. Our expertise ensures that your home is always in pristine condition, providing peace of mind for you.
We conduct regular inspections of all our properties, working closely with security companies, AV specialists, local authorities, and alarm providers to ensure that security remains our top priority. Our services include secure key holder responsibility, emergency call-outs, and tailored ad-hoc visits to meet your specific needs. Whether you require ongoing maintenance and security, preparation of your home for upcoming stays, access to trusted tradespeople, delivery management, or simply handling your mail, we are here to assist with every detail.
Our bespoke ad-hoc services are designed to cater to your unique needs, whether it’s decorating your home for Christmas, preparing for a special birthday or event, organising post-dinner party clean-up, or providing assistance during renovations. We ensure every detail is taken care of to create a seamless experience. You will have a dedicated Property Manager who will ensure that, upon your arrival, your holiday home is warm, cosy, spotless, and perfectly prepared for your stay.
Retreats & Hideaways’ second home management service is tailored to ensure your property is free from any unpleasant surprises upon your arrival, such as leaks, boiler or plumbing issues, or security concerns. We proactively manage maintenance, addressing any necessary repairs or upkeep as and when required, so you can enjoy a worry-free experience. As a requirement of most insurance policies, properties should not remain unoccupied for extended periods, as this can render the home uninhabited and void the coverage. Typically, insurance policies stipulate that the property must be visited at least twice a month to maintain the policy’s validity.
We want our owners to arrive at a home that feels immediately welcoming, with the lights on, fresh flowers, and milk in the fridge. Our mission is for you to step into a perfectly maintained space, free from the stress of discovering leaks or any other issues that require your attention.
At Retreats & Hideaways we understand that every homeowner has unique needs when it comes to property management, which is why we offer three tailored packages designed to suit a variety of requirements, property types, and levels of management. Whether you’re looking for comprehensive full-service management, a more hands-on approach, or something in between, our flexible options ensure that you receive the right support for your specific situation. Our dedicated team is here to guide you through each package, helping you choose the best fit for your property and goals. For more information on our packages and pricing, please don’t hesitate to contact us.
