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Relax, knowing your home is in safe hands, and will be ready for when you arrive.

We understand that owning a second home is a hard-earned luxury, that having the ability to retreat to The Lake District at the drop of a hat, really is something that dreams are made of.

It takes time and effort to manage a second property, especially when your main residence and network can be a long way away. The need for a trusted, reliable and professional local property management company is essential. Your selected partner should have great local knowledge, a strong network of professional services, trusted local staff and a strong reporting procedure. This will allow all your houses to run like a well oiled machine and allow you complete peace of mind that your house is in great hands.

about our second home management

With many years of property management experience, looking after a portfolio of luxury holiday properties, we are well versed in security, maintenance, cleaning, garden services and emergency procedures.

We check all of our properties on an agreed basis, liaising with security companies, Av, police and alarm providers to make sure security is the number one priority. We offer secure key holder responsibility; emergency call out and ad-hoc visits.

Whether you are looking for regular maintenance & security, house preparation for stays, providing access to tradespeople, accepting deliveries or simply managing the mail – we can help.

Our ad-hoc services can be used to dress your house for Christmas, prepare a house for a birthday or event, set up for clear down after a dinner party or support during renovations.

You will work with your own dedicated Property Manager to make sure when you arrive at your holiday home, your home is warm, cosy, clean and ready for you.

Retreats & Hideaways second home management is designed to make sure that the house does not deliver any nasty surprises on your arrival, such as leaks, boiler/plumbing issues or security breaches and that instead any maintenance work can be carried out as and when required. 

As a condition of most insurance policies, the house should not stay empty for a prolonged period, as this deems the property uninhabited. In most cases this will null the insurance policy, usually the property must be visited  twice monthly as a minimum term.

We want our owners to arrive to a house and for it to be warm, with the lights on, fresh flowers and milk in the fridge and not to arrive back to the discovery of a leak or problems for them to have to deal with.

services included

care package options

We have 3 exclusive care packages.  Bespoke packages are available on request.

Coniston Village - Retreats & Hideaways

1 - peace of mind

  • Twice monthly visit
  • Full, home security check & report
  • Visit log for insurance reasons
  • Maintenance/gardening check 
  • Key holder responsibility
Windermere Self Catering Cottages - Retreats & Hideaways

2 - rest & relax

  • Twice monthly visit
  • Full, home security check & report
  • Visit log for insurance reasons
  • Maintenance/gardening check
  • Cleaning management
  • Facilitation and management of works required
  • Key holder responsibility
  • Office hours call out 
  • 1 x call out or addition visit per month (if required)
Chapel Stile & Langdale Self Catering Cottages - Retreats & Hideaways

3 - safe & sound

  • Weekly visit
  • Full, home security check & report
  • Visit log for insurance reasons
  • Maintenance/gardening check
  • Facilitation and management of any works required
  • Key holder responsibility
  • 24-hour emergency call out
  • 2 x call outs or additional visits per month (if required)

A call out or additional visit, could be a call out to an emergency, meeting a tradesperson, providing access or coming to set the house up for your arrival and fill the fridge? It is a visit that will last around an hour.

Get in touch

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